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How to Change Which Load Documents are Assigned To

If the load in question has been processed and approved, please first request that the load be unapproved by emailing HubTran support.



To change the load which paperwork is assigned, begin by clicking on the View Email button, which is located under the blue Document|Message|Activity toolbar on the right-hand side of the HubTran Dashboard.




This will open up the documents and revert to the Assign Load to This Document Group screen where you can then search for the Load ID or Reference Number and Carrier.





Once you have located the correct load, click the box next to the Load ID and select Continue to complete the assignment.




This will return you to the HubTran Dashboard viewing the Load in question so you can continue processing as usual.



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